Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change

The New York Times bestselling guide to leading positive change in any organization―updated with critical new insights, research, and case studies

The world-renowned leadership experts that brought us the leadership classic Crucial Conversations present a powerful new model for enabling behavior change in any group, team, or organization. Influencer: The New Science of Leading Change distills the decades of social science research, practical application, and business school know-how of the authors into six sources of influence that can be used to affect change at all levels of society, from friendship groups to governments. Packed with lively stories, memorable models, and actionable ideas, Influencer shows how to...